Soulmate24 Legal

18 U.S.C. § 2257 Exemption Statement

Soulmate24 is a single-operator adult companion service. Soulmate24 features characters and media created and operated by the platform.

Last updated July 18, 2026
Soulmate24 applies content-provenance, moderation, and legal-review procedures to media published through the service.
01

Scope and basis

The record-keeping duties in 18 U.S.C. § 2257 and § 2257A may apply depending on the source and nature of content. Soulmate24 evaluates content provenance and applies the procedures required by applicable law.

Soulmate24 does not currently host third-party publishing accounts, user-published performer media, or creator submissions. The platform operator creates, selects, moderates, and publishes persona media offered on the service. If a creator program is introduced, records required by applicable law will be kept for content covered by that law.

Conversations may be generated, directed, reviewed, edited, or written by AI systems, authorized human operators, or a combination of both. The operating mode of a text conversation does not alter the source of the visual media covered by this statement.

02

Exempt digital content

Persona photographs, videos, previews, avatars, and custom media published by Soulmate24 are produced or assembled by the platform. Where a depiction does not involve an actual performer, performer record-keeping duties do not apply. Where applicable law requires performer information or records, Soulmate24 follows those procedures.

Where applicable law requires performer information or records, Soulmate24 follows the relevant record-keeping and compliance procedures.

03

Source and likeness controls

The exemption described here depends on the actual source of the depiction, not merely an “AI-generated” label. Soulmate24 prohibits external performer uploads and does not intentionally publish a digitally manipulated depiction of an actual human being.

Requests for a real person, public figure, private individual, minor, minor-like character, face swap, voice clone, or deceptive intimate depiction are prohibited. Content is subject to automated and human review and may be blocked, removed, or escalated when its source or apparent age is uncertain.

04

Title of work

The title of this work is: Soulmate24.

05

No performer records or custodian

Soulmate24 maintains appropriate records and designates responsible personnel where applicable law requires performer records or a records custodian.

This statement concerns performer record keeping only. Soulmate24 separately maintains operational records reasonably required for content provenance, moderation, user age assurance, transactions, complaints, and compliance.

06

Questions and reports

Questions about a depiction or this exemption statement may be sent to with the subject “2257 / Media.” Include the exact content URL or persona profile. Do not email or attach suspected illegal imagery.

Soulmate24 investigates credible claims that content depicts or derives from an actual person. Content may be blocked or removed while source, likeness, age, or legality is reviewed. Suspected material involving a minor is handled under applicable reporting and evidence-preservation duties.

Questions or reports

Send refund requests, policy questions, safety reports, complaints, and appeals to . Include the relevant purchase, payment, profile, content, or decision reference so we can review it efficiently.