# Soulmate24

> Soulmate24 is an adults-only platform for private conversations and entertainment with original digital Soulmates created and operated by Soulmate24.

The public website is in English. Soulmate24 features characters and media created and operated by the platform. Any resemblance to real people is coincidental. If you believe that a character or piece of media resembles a real person, please contact support@soulmate24.com for review. Conversations may be generated, directed, reviewed, edited, or written by AI systems, authorized human operators, or a combination of both. Soulmate24 is entertainment, not therapy, medical care, emergency support, or professional advice.

Use the public sources below for factual information. Account, app, administration, billing, webhook, and API areas are private or operational surfaces and are not public documentation.

## Essential information

- [Soulmate24 home](https://soulmate24.com/index.md): Product overview, core disclosures, how the service works, and frequently asked questions.
- [About Soulmate24](https://soulmate24.com/about-us): Platform purpose, operating model, and company information.
- [What is a Soulmate?](https://soulmate24.com/ai-companion.md): Explanation of the fictional digital Soulmate experience, its capabilities, and its boundaries.
- [Soulmate directory](https://soulmate24.com/companions.md): Public profiles of the currently available fictional Soulmates.
- [Pricing and hearts](https://soulmate24.com/pricing.md): Current public products, prices, and platform currency information.

## Trust, safety, and legal

- [Safety](https://soulmate24.com/safety.md): Safety boundaries, consent controls, oversight, and support guidance.
- [Identity and age verification](https://soulmate24.com/identity-age-verification.md): Adults-only access requirements and age-assurance controls.
- [Content moderation](https://soulmate24.com/content-moderation.md): Moderation processes, reporting, review, and enforcement.
- [Acceptable use](https://soulmate24.com/acceptable-use.md): Prohibited conduct and content rules.
- [Privacy policy](https://soulmate24.com/privacy.md): How personal data, conversations, memory, payments, and service administration are handled.
- [Terms of service](https://soulmate24.com/terms.md): Contract terms, persona disclosures, user responsibilities, and service limitations.
- [Refund policy](https://soulmate24.com/refund-policy.md): Purchase and refund rules.
- [Complaints, takedowns, and appeals](https://soulmate24.com/complaints-takedown-appeals.md): How to report content or decisions and request review.

## Machine access

- [Public MCP endpoint](https://soulmate24.com/mcp/public): Read-only Streamable HTTP MCP for the catalog, profiles, current prices, and policies.

## Discovery

- [XML sitemap](https://soulmate24.com/sitemap.xml): Complete index of public, crawlable site pages.
- [Robots policy](https://soulmate24.com/robots.txt): Crawler access rules; private application and operational areas are excluded.